All sales are final. Exchanges are accepted within 7 days of receiving the items. All items sent back are at the sender's expense. It is recommended that you ship items with tracking. We are not responsible for lost items. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.Several types of goods are exempt from being exchanged. We do not accept bodysuits and accessories.To complete your exchange, contact us at firstname.lastname@example.org
All orders (local & nationwide) typically take 1-2 business days to process before they are shipped. Please keep this in mind before ordering.
All domestic orders are shipped via Canada Post.
Orders typically take 2-5business days to arrive- INCLEMENT WEATHER, DISTANCE FROM SENDER, COVID 19, OR A VARIETY OF OTHER UNFORESEEN CIRCUMSTANCES may make this time longer.
To track your order please use the tracking number emailed to you once your order has been shipped. Please contact Canada Post with any issues with delivery times.
If you suspect your item had been misdelivered or lost- PLEASE PUT IN A CLAIM WITH CANADA POST BEFORE SENDING AN EMAIL TO email@example.com. We cannot assist with lost or delayed packages without a claim number.